19. Multiple Ways

Web Page Access

Identify Content

All web pages within a set of related web pages.

EXCLUDE web pages that are the result of, or a step in, a process, such as an order confirmation form.

If there is no such content, the result for the following test ID(s) is DOES NOT APPLY: 19.A.

Check 2.4.5-multiple-ways

Test Name	Test ID	Test Condition
2.4.5-multiple-ways	19.A	There are two or more ways to locate a web page within a set of web pages.

Applicability:

This Test Condition DOES NOT APPLY (DNA) if the web page is not within a set of related web pages OR the web page is a result of, or a step in, a process.

How to Test:

1. Determine whether there are two or more ways to locate the specific web page within a set of web pages; these may include (but are not limited to) techniques such as:
   1. site maps
   2. site search
   3. tables of contents
   4. navigation menus or dropdowns
   5. navigation trees
   6. links between pages
      Note: Additional techniques for locating a web page may be available beyond those listed in the test instructions.
2. Verify that the identified techniques correctly function and lead to the web page within the site, for example:
   1. Links/menus lead to the corresponding pages of the site.
   2. The search form leads to the page(s) which contains the search term.

Evaluate Results:

If ALL of the following are TRUE, then the content PASSES:

1. At least two techniques exist to locate the web page within the site, AND

2. The techniques function correctly such that they lead to the correct web page.

Applicable Standards

Section 508/WCAG Success Criteria	Baseline Requirements
WCAG SC 2.4.5 Multiple Ways: More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process.	23. Multiple Ways

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